THE GUIDE
2024
Buyers
10 - 14 November 2025 - BORGO EGNAZIA, ITALY
The Guide
WELCOME
Congratulations, we’re delighted that you’ll be joining us for the fourth edition of Do Not Disturb! We’re looking forward to redefining private travel with you and sharing this unique marketplace together at the exquisite Borgo Egnazia.
To assist you, we’ve prepared this guide with all the information you’ll need to meet us in Puglia in November!
If you have any questions, please feel free to reach out to us directly.
KEY DATES
Now | Book your flights and apply for your visa (if required) |
Now | Settle any outstanding balances |
Now | Notify us of any dietary requirements |
23 October | Download your appointment diary (Phase 3) |
11 November | Arrive in Puglia |
15 November | Depart Puglia |
PRE & POST TOURS
Would you like to extend your trip and participate in a Pre or Post Tour with one of the extraordinary Do Not Disturb 2024 exhibitors?
The Do Not Disturb community offers some of the most immersive high-end travel experiences around. Ahead of the event in November, we’ve compiled a series of Pre & Post Tours available exclusively for confirmed Do Not Disturb 2024 attendees.
Take a look at the offers below and reach out to the exhibitor directly to book your tour at a very favourable rate. Don’t forget to quote ‘Do Not Disturb 2024’.
AGENDA
MONDAY | 11 NOVEMBER |
14:00 | DND Badge Collection Starts |
16:00 | Hotel Check-in Opens |
18:00 | Welcome Drinks & Opening Dinner |
TUESDAY | 12 NOVEMBER |
06:30 | Coffee is Served |
07:00 | Morning Activities: yoga, cycle, tennis, hike/walk, padel |
07:00 | Breakfast Opens |
08:00 | Sunrise Discussion |
09:00 | Appointments Start |
10:00 | Coffee Break |
10:20 | Appointments |
11:30 | Lunch Excursion |
15:30 | Appointments |
16:30 | Coffee Break |
16:50 | Appointments |
17:50 | Last Appointment Ends |
19:30 | Dinner |
WEDNESDAY | 13 NOVEMBER |
06:30 | Coffee is Served |
07:00 | Morning Activities: yoga, cycle, tennis, hike/walk, padel |
07:00 | Breakfast Opens |
08:00 | Sunrise Discussion |
09:00 | Appointments Start |
10:00 | Coffee Break |
10:20 | Appointments |
11:30 | Lunch Excursion |
15:30 | Appointments |
16:30 | Coffee Break |
16:50 | Appointments |
17:50 | Last Appointment Ends |
19:30 | Dinner |
22:00 | After Party |
THURSDAY | 14 NOVEMBER |
06:30 | Coffee is Served |
07:00 | Morning Activities: yoga, cycle, tennis, hike/walk, padel |
07:00 | Breakfast Opens |
08:00 | Sunrise Discussion |
09:00 | Appointments |
10:00 | Coffee Break |
10:20 | Appointments |
11:30 | Lunch Excursion |
15:30 | Appointments |
16:30 | Coffee Break |
16:50 | Appointments |
17:50 | Last Appointment Ends |
20:00 | Dinner & Closing Party |
FRIDAY | 15 NOVEMBER |
15 November | From 06:00 - All Day Departures |
06:00 | Check-out & Departures Begin |
07:00 | Breakfast Opens |
11:00 | Check-out of Hotel |
MEETINGS
Do Not Disturb’s online appointment system has pre-arranged up to 36 of the most business-effective meetings, each lasting 20 minutes, with the leading exhibitors and buyers in private travel. How the matching works:
PHASE 1: APPLICATIONS OPEN
Your profile is created on the online appointment system upon the acceptance of your application with the information submitted at registration.
PHASE 2: APPOINTMENT PREFERENCES
25 SEPTEMBER – 14 OCTOBER 2024
This is where you will have access to key information on the Exhibitors attending the show and is where you will be able to select 76 meeting preferences based on those Exhibitors you most want to meet with.
NEXT: WE DO THE MATCHMAKING
15 OCTOBER – 27 OCTOBER 2024
Once Phase 2 closes, we run a matching algorithm to generate appointments.
PHASE 3: ONLINE DIARY OPENS
23 OCTOBER 2024
You will be sent your online diary where you’ll be able to see those appointments that resulted from our matching algorithm and where you’ll be able to request meetings in any empty slots with Exhibitors who are also available in those time slots.
Be sure to keep logging in during this phase to accept/decline any requests. If you have any queries or issues with your diary, please contact the team as soon as possible for assistance.
MISSED MEETINGS
IMPORTANT: Do Not Disturb takes the issue of missed meetings very seriously, whether by Exhibitors, Buyers or Press. Unless you are able to provide a sufficient and relevant explanation for your absence, missing even one meeting may compromise your and your company’s ability to participate in Do Not Disturb or in any This is Beyond event in the future. All missed appointments are recorded and monitored tightly – we ask that you report every missed appointment via the Event App. Click on the meeting you would like to report, and select “Mark as No Show”. Alternatively, please email us at donotdisturb@thisisbeyond.com.
ACCESS YOUR PERSONAL EVENT DIARY AND APP
Log in to view your personalised Appointment Diary using the same credentials you set up to select your meeting preferences. Once logged in, please ensure you select the “Event Time” time zone for accurate scheduling, as this will reflect the correct start and end times for all meetings.
Your online diary is available online now and will remain open through early December, allowing you to log in, review your schedule, or download a printable version for quick reference.
For on-the-go access, download the Do Not Disturb app, where you’ll find your appointment diary, participant details, event agenda, and essential daily notifications, plus space to take notes during meetings.
To Download the EventsAir App:
Search for “The Event App” by EventsAir in the Google Play Store or Apple iStore.
Enter the event code: DND2024.
Log in using your existing EventsAir credentials.
You’ll also find QR codes at the Show Registration desk for quick and easy downloads. Additional delegates should use the Main Delegate’s login to access the app.
View Your Diary | Download for iOS | Download for Google Play
VENUE
Situated far down in the heel of Italy in picturesque Puglia, a region known for it’s rustic villages, secluded beaches and fabulous cuisine, is the award-winning, architectural masterpiece of Borgo Egnazia. This hidden sanctuary of luxury paired with cobbled streets, lavish architecture and authentic charm offers the Do Not Disturb community a totally self-contained and super exclusive environment.
FULL ADDRESS
Strada Comunale Egnazia
Savelletri di Fasano
Puglia, Italy 72015
TRAVEL
Please note: transfers to and from Borgo Egnazia are not included
FLIGHTS
We strongly suggest you book your flights to Italy as soon as possible.
AIRPORTS
Bari (tel. 080.5835204) 55km distance, about 45 min by car.
Brindisi (tel. 0831.411711) 50km distance, about 30 min by car.
BY TRAIN
The nearest railway station is at Fasano, about 5km away from Borgo Egnazia on the route Lecce-Bari-Roma-Bologna.
BY CAR
From the motorway SS16 Bari-Brindisi take the exit Savelletri/ Stazione di Fasano. After 2km, follow the yellow signs pointing to Borgo Egnazia and San Domenico Golf.
TRANSFERS
Borgo Egnazia offer transfers to and from Bari and Brindisi airports.
There are a few options available ranging from EUR170 to EUR280 each way.
A 20% surcharge will be applied to all rates if the services are carried out between 10:00 pm. and 07:00 am. Cancellation without penalty is possible up to 3 hours before the scheduled time of departure of the transfer.
Please advise the Transportation Office if you would like to share a transfer by the 3 November 2024. If there are other delegates arriving / departing at a similar time, they will assign you to a group transfer at a reduced rate that you will need to settle directly with the hotel.
To arrange your transfer, please email the Transportation Office on transportation@borgoegnazia.com.
(Make sure to reference Do Not Disturb and the dates in your email).
VISA
Participants are responsible for all their own travel arrangements, including securing any visas necessary to enter Italy.
If you require a visa letter, please contact aaron@thisisbeyond.com before 20 September 2024.
IMPORTANT: Neither Do Not Disturb nor its agents shall be required to assist the participant to obtain any documents necessary for entry into Italy, including visa and visa letters. It is the sole responsibility of the participant to check if they can be granted a visa by the relevant authorities; to check that they allow sufficient lead-time to receive the visa; and to check that their passport has sufficient validity time and enough stamp-free pages to receive the visa.
TRAVEL INSURANCE
We recommend that you obtain comprehensive travel and medical insurance before travelling. You should check any exclusion and that your policy covers you for all the activities you want to undertake in Italy.
ACCOMMODATION
Your participation fee includes four nights’ accommodation from Monday 11 November (check-in from 16:00) until Friday 15 November (check-out at 11:00).
All participants will be staying in hotel rooms at Borgo Egnazia or at Masseria San Domenico (LHW) – which is a 10-minute drive or 18-minute bicycle ride from Borgo Egnazia. Transfers will be available throughout the week.
Please notify us of any dietary requirements as soon as possible, email aaron@thisisbeyond.com.
EXTENDING YOUR STAY
Should you wish to extend your stay in Puglia for two nights before and/or after Do Not Disturb, you can enjoy a special rate of €270.00 per room per night (VAT included) on a bed and breakfast basis, subject to availability. Payment is required upon check-in. Please reach out to Mary-Kate at mary-kate@thisisbeyond.com to arrange.
EXHIBITING GUIDES
GENERAL GUIDELINES
You’ve been selected to exhibit at Do Not Disturb because you are a leader in private travel. Follow these guidelines and make sure your show experience is seamless.
- Keep your stand neat and tidy at all times
- Avoid eating at your stand where possible, as this does not look appealing to visitors
- Do not leave your stand unattended, as this might lead you to miss appointments
- Please arrive at your stand on time
- Make sure you wear your exhibitor badge and security bracelet at all times to allow for easy access to the venue
- Please be courteous to Buyers and other Exhibitors participating in the show at all times, as your attitude will reflect on the perception of your company
PLEASE NOTE: All efforts to advertise, demonstrate and operate an exhibition must be conducted so as not to infringe on the rights of other exhibitors. No exhibit will be permitted to interfere with the use of other exhibits or impede access to them or the free use of the aisles. Do Not Disturb management and Borgo Egnazia reserves the right to limit and/or restrict operations, which, for any reason, might be considered objectionable, without any liability for refund and/or damage.
PUBLIC LIABILITY INSURANCE
ASSUMPTION OF RISK FOR EXHIBITORS AND COMPULSORY THIRD PARTY/PUBLIC LIABILITY INSURANCE
It should be understood by the Exhibitor that the nature of the facilities available, presence and circulation of large numbers of people, difficulty of effective supervision over the protection of large numbers of removable articles in stands and various other factors make it reasonable that each Exhibitor shall assume the risk of any injury, loss and/or damage to themselves or a third party. It is a requirement for Do Not Disturb exhibitors and sub-exhibitors to have a public liability insurance cover for a minimum of Euro 10 million valid in Italy for the duration of the show.
Unless you have asked us otherwise, Do Not Disturb has automatically added a Public Liability administration fee of Euro 400 to your invoice in order to ensure that you are added to the insurance policy of the show and therefore correctly covered.
This Public Liability Insurance will cover you if you or your business operation accidentally injures someone. It will also cover you if you damage third party property while at the venue during the course of the event.
If you have any questions regarding the Public Liability Insurance please contact donotdisturb@thisisbeyond.com
RESPONSIBILITY OF CONTRACTED EXHIBITORS TOWARDS THE PROMOTION OF TRAVEL PRODUCTS
The Exhibitor shall notify Do Not Disturb of the name and contact details of each stand sharer or product intended to be displayed or promoted at the show no later than 120 days prior to the start of the exhibition, to ensure that they conform to Do Not Disturb’s theme and show profile. Do Not Disturb is entitled to cancel the Contract if it considers, at its sole discretion, that the products or services promoted or showcased by the Exhibitor or any person sharing a stand do not fit the profile of the Exhibition and/or venue guidelines.
Do Not Disturb will always communicate with the contracted Exhibitor directly. It is the responsibility of the contracted Exhibitor to propagate all information received, and to make sure that all delegates present at the show respect deadlines and the terms and conditions of the contract.
The Exhibitor shall be deemed to act as agent in respect of each stand sharer, who shall be bound by these terms accordingly. In the event that any stand sharer fails to comply with these terms or otherwise defaults in its obligations to This Is Beyond, the Exhibitor shall be liable for all losses, liabilities and costs incurred by Do Not Disturb arising from such non-compliance or default.
In order to ensure a productive and safe exhibiting environment please make sure you follow these simple guidelines. If you have any questions, please don’t hesitate to get in touch.
6. Travel OLD
VISA
Participants are responsible for all their own travel arrangements, including securing any visas necessary to enter Italy. If you require a visa letter, please contact aaron@thisisbeyond.com before 20 September 2024.
IMPORTANT: Neither Do Not Disturb nor its agents shall be required to assist the participant to obtain any documents necessary for entry into Italy, including visa and visa letters. It is the sole responsibility of the participant to check if they can be granted a visa by the relevant authorities; to check that they allow sufficient lead-time to receive the visa; and to check that their passport has sufficient validity time and enough stamp-free pages to receive the visa.
TRAVEL INSURANCE
We recommend that you obtain comprehensive travel and medical insurance before travelling. You should check any exclusion and that your policy covers you for all the activities you want to undertake in Italy.
AT THE SHOW
WHAT TO WEAR
Italy in November can be cool with a little rain, although often sunny days, evenings can be cooler dropping as low as 5°C this autumnal season.
All participants are encouraged to dress in Business Casual. There will be off-site lunch excursions where you will need comfortable shoes, sunglasses and maybe a hat (In true This is Beyond style these will remain a surprise).
There will also be daily Morning Activities including Yoga, Cycle, Hike, Tennis and Padel, so please bring active wear if you plan to participate in these.
On the final night of Do Not Disturb, we’ll close off the week with an incredible Closing Party. The dress code is Neutral, Contemporary & Chic, so wear white and be the blank canvas and we’ll bring the colour! For dress code inspiration, click here.
WIFI
WiFi will be provided free of charge throughout the venue.
SMOKING
No smoking is permitted inside at Borgo Egnazia. Please exit the building to smoke.
PLEASE NOTE
All valuable documents and personal items should be left in the safe of your hotel room from check-in. It is your responsibility to make sure that your valuables are safe at all times for the duration of your stay at Borgo Egnazia. Do Not Disturb accepts no responsibility for loss or damage to personal belongings.
MEET THE TEAM
SERGE DIVE
CEO & Founder
RYAN WALLACE
Director & Co-founder
ryan@thisisbeyond.com
MARY-KATE HENDRIKS
Head of Buyer Programme
mary-kate@thisisbeyond.com
AARON TYNAN
Senior Buyer Programme Executive
aaron@thisisbeyond.com
LILY SAYRE
Buyer Programme Coordinator
lily@thisisbeyond.com
KATHY BRÜGGEMANN
Head of Sales and Partnerships
kathy@thisisbeyond.com
ROBIN HENDRICKSE
Senior Sales Executive
robin@thisisbeyond.com
XAVIER DANGEREUX
Senior Sales Support Executive
xavier@thisisbeyond.com
DIANNE BUSSELL
Head of Marketing
dianne@thisisbeyond.com
MELISA HARVEY
Marketing Executive
melisa@thisisbeyond.com
WADZANAYI NHAMO
Executive Assistant
wadzanayi@thisisbeyond.com
ASIPHE MASUMPA
Finance Executive
asiphe@thisisbeyond.com
ELIZA BAILEY
Press Manager
eliza@baileyconcept.com
EVENT ORGANISER
HEADLINE PARTNER
OFFICIAL PARTNER
EVENT VENUE
LOCAL EXPERIENCE PARTNER